Joe was great. The whole experience was good. They came out to look at our door very quickly. He explained things well and even suggested that I could just get my remote online and get things fixed. He offered a fair price. He took time to make sure our other garage doors were working, and he set up the new remote to work on all of the doors. This is a family-owned business, and they take pride in their work. Great work, speedy service and fair pricing.