Race City Garage Door was quick, efficient and a great value! I could not be any more impressed with the service. They identified my issue upon a 5-minute inspection and saved me from replacing the whole garage door opener. Highly recommended!
Joe was great. The whole experience was good. They came out to look at our door very quickly. He explained things well and even suggested that I could just get my remote online and get things fixed. He offered a fair price. He took time to make sure our other garage doors were working, and he set up the new remote to work on all of the doors. This is a family-owned business, and they take pride in their work. Great work, speedy service and fair pricing.
This company is amazing. I called for a door opener repair, and Kim in the office was so polite and professional. Kim gave me a time for Joe to be there that same day. I was impressed. My tenants called me when Joe was done to thank me for sending a very professional company to take care of the problem. Joe was on time and very thorough. The job was completed on time and priced as quoted. While Joe was there, my tenants mentioned that I just had open-heart surgery. The next day, Race City Garage Door sent me a get well package. That speaks volumes of how kind Kim and Joe are as people. Thank you so much. This is awesome. I would highly recommend this company.
Joe did a rockstar job! We have a very large, oversized door that needed a specialty sized spring replaced. He was able to get the part and replace it the next day! He was finished in no time flat and even fixed some other minor issues that he found with the door opening system. Professional, knowledgeable, reliable, and honest with excellent integrity. Hard to come by these days. I’d recommend to family and friends without question!
Race City Garage Door’s response time was incredible, and they know what they’re doing. I highly recommend them. Joe was great! He was very knowledgeable and repaired our garage door motor the same day.
Joe and his wife Kim were amazing to work with. Joe came out immediately and gave me a quote and directions on what was needed to complete the job. I had three bids on my job, but Joe got it based on what I felt was a genuine desire to get the job completed correctly. They also gave me a military discount since I’m active duty. I really appreciated that. I have three more doors that will need to be done on another project; I will not hesitate to hire them again! Thanks again, Joe!
Joe was fantastic! He responded super quickly, came right out to take a look, gave me a reasonable quote, and performed the swap-out flawlessly. He even took the time to show me how to do several things in the long term that would prolong the life of the unit. I can’t recommend him highly enough – where is the 7-stars option?!?!
What a great experience with Joe and Kim! Excellent service from the time I scheduled an appointment with Kim to the service Joe provided on time and quick. Definitely recommend!
Great same-day service and the best prices I found for the repairs that I needed! I would highly recommend them to anyone looking for service, repairs or replacement doors.
They were extremely friendly and willing to help me even if it meant sending me in a different direction. Highly recommended.
Absolutely great service. They came out quickly, didn’t try to upsell anything, and did absolutely amazing work, all on short notice. I can’t say enough about them.
My garage door opener was malfunctioning, and I called Race City Garage Door because I wanted to stay local. Glad I did. From the initial call to the repair, Joe was professional, efficient and honest. I am very pleased with the work performed, and I will be telling all my neighbors about him. They all will soon need his services. Thanks, Joe.
I called Joe at 1pm – he showed up at 1:30. He fixed the door super-fast and showed me what happened and why. Very reasonably priced. 10/10 would recommend. Call Joe now!
Joe has provided service at our home and my in-laws. Both times he has been prompt, professional, courteous and most of all trustworthy. He’s an honest service provider who provides excellent service, both of which are paramount for me with any service-related needs. I highly recommend Race City Garage Door.
Joe came out to install two new jack shaft openers within one day of my first call. He arrived on time and was very fair and professional. I am confident he will be available if I ever have any issues with the new openers. I would definitely recommend him!!
I called Joe last night (Easter) expecting to leave a message. Joe’s wife answered and got my information. She said he would be there the next day to look at it. Joe was here according to the time slot given. Very professional and had a positive and kind demeanor. The problem was fixed on the spot, and I can now use my garage door. It wasn’t a simple matter and was done fast and efficient. I will recommend Race City Garage Door to everyone I know and meet. Thank you, Joe.
A great, local company that I am happy to recommend. Joe came out on time, gave me a very reasonable quote, and then charged me less than the quote because he didn’t have to replace all the parts he quoted me. That kind of honesty is rare these days. I will call Joe at Race City Garage Door any time my garage doors need repairs from now on.
Excellent service and fast. He came the same day I called. Well worth the money.
Joe did a fantastic job! He is very professional, empathetic, and responded within hours of our call. I enjoyed meeting him and wish more contractors were like him.
Race City Garage Door was able to come the same day as my request. They repaired our garage door immediately. So friendly. We will always use them for any future garage door needs we may have!
Joe did a great job replacing our damaged garage door. He was knowledgeable and professional. Highly recommended!
I would highly recommend Race City Garage Door. They go above and beyond to get the job done right. Thank you, Joe
I had an issue with my garage door. I called Race City Garage Door at 10:00 am on Saturday morning. They put me on the schedule, and my door was fixed by 1:00. The door needed a major adjustment. Joe knew exactly what to do. I would recommend Joe to anyone who needs anything done with their garage door. Honest and appropriately priced.
Incredible response time. Joe went the extra mile on fixing the garage door. I highly recommend.
I cannot speak highly enough of Joe and Kim. After a very difficult experience with a very difficult builder, Joe and Kim at Race City Garage Door not only found doors for us, but also went out of their way to make everything pleasant and stress-free. We even had an extra door from another location that Joe took care of and fixed for us. They are responsive, kind, thoughtful, understanding, and very professional. I have been very disappointed in the majority of vendors I have dealt with while building a custom home. But I can honestly say that Race City Garage Door has been a spark of decency in an industry filled with rude, unprofessional people. I can’t emphasize enough how well they took care of our needs and went well above what they were expected to do. I 100 percent would use them a million times again, and I highly encourage anyone in the Lake Norman area to do the same. Joe and Lisa are two of the nicest, most professional people I have worked with, and I assure anyone that Race City Garage Door is the best choice you can make!!!!!!!
Joe came out the same day I called to have a broken torsion spring replaced on my garage door. He was very professional and friendly, and the pricing was fair. He spent time explaining how to maintain / lubricate the door to minimize problems. I initially considered trying to replace the spring myself but decided that with the tension put on these springs and the potential dangers of doing it wrong, it would be wise to hire a professional. I’m glad I called Race City Garage Door to make the repair. I highly recommend this local business. They didn’t ask me to leave me a review. I just felt like others might benefit from hearing about the experience.
My wife and I had been waiting for a while now to upgrade our garage door (it originally had two-toned panels from previous repairs, so it was a bit unsightly), as well as the garage motor (original with the house 20+ years, loud and clunky). We did some research and thought we would go with one we found on a retailer page. After looking through google recommendations and near us candidates, we decided to go with Race City Garage Door – and we are so glad that we did. Kim was kind enough to take us onto the schedule so that Joe could come take a look and give me an idea of pricing, as well as other products to price match to the ones we originally wanted installed, with completely no pressure tactics of any kind – they really want to help. After sitting down with my wife and figuring out the pricing, we decided to go with the products offered by Race City, as they were high quality that we were looking for and a lot cheaper! It was a no-brainer for us to go with what they offered and originally quoted us. Race City Garage Door was informative with the delivery and the estimated times the order would be completed (it was a custom door, so it took over 3 weeks to manufacture and deliver). A couple of days before originally planned, Kim was able to reach out and let us know that our products would arrive soon and we could be scheduled a day earlier if wanted. We were more than happy to oblige. On install day, Joe was awesome. He gave me an estimate on time and got to work. He completely replaced everything – from the garage motor to the door, rails, sensors, and all openers and pads in under 2 hours and 30 minutes. He was also open to coming back and fixing anything within the warranty period at no charge. I was impressed with his professionalism and friendliness throughout the process. If you have gotten this far and you need garage door repair or install, look no further than Race City Garage Door. I cannot say thank you enough for their hard work.
Race City Garage Door is an amazing company doing amazing work. They are kind, compassionate, honest, trustworthy, and prompt individuals who care about their work and their customers. I can’t stress enough that if you need any garage door work now or in the future, Race City Garage Door is the company you NEED!
I’m very pleased with Race City Garage Door! I usually don’t write reviews but for anyone looking for help with garage door issues, they are prompt, reasonable and honest.
Excellent customer service. They got back to me within the hour of me contacting them, and my service was scheduled for the next day. I was impressed with the work they did as well as their professionalism.
Fast service, and they did not upsell or price gouge. If I could give ten stars, I would.